We understand the importance of ensuring your products and services are accessible to all. As part of our commitment to supporting our clients on this mission, PFR have developed a specialist service recruiting people to test digital products from an accessibility perspective. We know we can’t just put people in boxes, but through our experience we have split the key participant segments to give you a useful overview of different criteria.

Why our user recruitment service is different:
  • Three recruitment service levels: standard, medium, and niche/complex
  • Extensive knowledge of different types of assistive technology
  • Guidance on lead time and appropriate incentives, as well as incentive provision
  • Advice on the feasibility of your brief and assistance during the brief creation stage
  • Fully GDPR-compliant process
  • Assistance with logistics and technical support
  • Booking of accessible facilities for in-person sessions


We recognise the growing demand for participants with access needs, which can prove time-consuming and costly. Our answer to this is the Accessibility Collective, recruitment made easy and at a fixed price per participant. This service is currently available in London and Bristol for face-to-face sessions and UK-wide for remote sessions.

About our fixed-price accessibility recruitment service:
  • Fixed price per participant
  • Reduced lead time
  • Direct access to the participants' profiles
  • Straightforward booking process

What is included: As part of the service, we provide you with the anonymised list of participants upfront, so you can select the most suitable users to take part in your research. This includes information about impairments/medical conditions, accessibility software and hardware, demographic information, and more.

“The Accessibility Collective was a godsend. Sourcing candidates and running sessions on a six-week project would have been impossible without it. The ability to see details about the candidates upfront made planning substantially easier. We would gladly use the service again.”

Not Binary