Improve government online services!

We need people who are not very experienced with online government services to review the digital processes and share their feedback on how they could be improved. By sharing your valuable opinions, you will be making it easier for the whole of the UK to find what they need online. Whether you are new to the world of work, coming of age, just moved to the UK or for any other reason, if you have little to no experience with interacting with the government online, please apply now!

If you know a 16-19-year-old who might be suitable for this project, please share this opportunity with them to be eligible to receive a £10 referral fee (terms and conditions apply).

There are two different formats for research that you are applying to, and you will be selected based on your eligibility for either a 1-hour session or a 75-minute session with a 30-minute unmoderated task.


  • When
    Friday 16th February - Friday 8th March
  • Where? UK-wide
  • How much will I get paid? £50/£85 bank transfer or voucher
  • Duration 60/105 minutes
  • What time? 10.00am - 5.00pm
  • What is the nature of the research? 1-2-1
  • How is the session being conducted? Online
  • What will I be doing? Discussion & website testing

Interesting fact

Its difficult to give an exact figure as the height at which raindrops fall and their size vary widely, but given that raindrops fall at an average speed of around 14 mph and assuming a cloud base height of around 2,500 feet, a raindrop would take just over 2 minutes to reach the ground. Larger raindrops can fall as fast as 20 mph, while the smallest raindrops can take up to 7 minutes to fall.


Please note

Applying for this research does not guarantee participation. If you do not hear from a member of our team, on this occasion you have been not been successful. To find out more about our selection process, please visit our Learn More area. Please do keep applying as there is a piece of research to suit everyone!

Participant pledge

​"We aim to deliver the highest level of customer service and support to our research participants by operating with transparency, adhering to the latest data protection legislation, UXPA and Market Research Society Codes of Conduct."

For further information on what personal data we collect, who we share it with, how we store it, for how long we keep it and how to unsubscribe from emails or be removed from our database completely, please click here to find our Common Questions or here to find our Privacy Policies.