How do I unsubscribe?
You can unsubscribe at any time from our opportunity emails or our newsletter. To unsubscribe from opportunity emails, simply log in to your account and at the top of your profile choose to ‘Unsubscribe from emails’ or click on the unsubscribe link at the bottom of any of our emails. Please allow up to 7 days for the unsubscribe to take effect due to already scheduled emails.
If you unsubscribe from receiving emails about research project opportunities, you will still be able to log in to your account and apply via our website. There is an opt-out option on all of our texts if you wish to unsubscribe from our messages.
If you want to close your account, which will delete all the personal profile data we hold for you, simply log in to your account and at the bottom of your profile you can choose the option ’Close account’. You will then no longer receive emails and you will not be able to apply to opportunities via our website.
Any data we have collected from you if you have applied and completed a questionnaire or if we have called you to confirm this information will be kept for up to two years so that we comply with our industry regulatory body, the Market Research Society (MRS) and the MRS Code of Conduct.
How do I change my details?
You have access to your data, so you can amend your data at any time. Just log in to your account to make the necessary changes. We will ask you every two years if you wish to remain a part of our database or if you want us to close your account and delete your information.
How does People for Research deal with complaints?
We are very lucky in that our team of recruiters are experts at providing a high-level of customer service to our participants, however we understand that from time to time participants have concerns they would like to raise.
General enquiries can be directed to anyone on the team on 0117 921 0008, however if you have a complaint about any element of our process or service, please contact our support team on firstname.lastname@example.org, who will fully investigate the matter.