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Meet the PFR team – Olivia Taylor-Abreu, Project Manager

By Stacey Hirst

Digital Marketing Executive


We work closely with all our clients to support user recruitment needs, from receiving and studying the brief right through to post-research feedback. If you’ve worked with us before, you may know a few of us by now, but we want to share a bit more about the team. We’ve previously introduced you to team members like our Heads of Projects, Frankie and Vicky, or Business Development Director Jess. Up next we have Olivia, who has been a long-standing member of team Frankie, working with large clients as their dedicated Project Manager.

An award-winning Project Manager

Olivia has always shown a particular interest in the participants’ needs and is well suited to our more sensitive research topics, as she has a special knack for talking to participants and getting the best response from people, even when the topic can be hard to talk about – Liv finds a way to fill the silence! It’s not just our participants that benefit from Olivia’s thoughtful approach; she was also the winner of our Big Idea Award 2017, for coming up with an innovative method of recruiting eager participants for projects that are last-minute or that could potentially experience a drop-out rate slightly higher than usual.

As with a lot of us in the office, Olivia isn’t a true Bristolian – she is originally from Oxford, and has also briefly lived across the pond in Missouri, USA. Having lived in the colourful city of Bristol for the last couple of years, Liv describes it as “the best move I have made to date!”, after always feeling intrigued by its welcoming culture and opened-mindedness to other ways of life, something that’s really important to her.

Life before PFR

Before working at PFR, Olivia had previously worked in a range of sectors, including IT, finance, hospitality and catering, and retail. When talking about her work life prior to People for Research, Olivia says “spending time on the phone talking to people, as well as planning my week to make sure I reached company and personal goals, really prepared me for how organised you must be for this role”. Working in so many different sectors also means Olivia has a fantastic understanding of the broad research topics we find users for.

So, what else do we know about Olivia? Well, there’re two sides to her personality! Olivia is pretty old-school and refuses to watch most TV that has been produced in last decade or so (anything pre-2007 is a no-go!). She is particularly obsessed with Robin Hood – both reading and watching anything related to his story (excluding the more recent remakes, of course). Olivia also loves a good old-fashioned paperback book and enjoys heading off to one of Bristol’s many libraries to grab her latest read.

On your bike!

On the other side, Olivia often spends her weekends at festivals and events around the UK, and admits drum and bass is her life. Her summer schedule is usually packed with DJ sets and gigs, and any spare time she has left is spent on her mountain bike, off-roading up at the Nova Trail or Yert Tiz at Ashton Court, seeing how fast she can take a corner!

We’re glad to see that Olivia has adjusted well to Bristol life in the fast lane and we’re looking forward to seeing her continue to grow at People for Research.

More blogs?
Meet Vicky Karran, Head of Projects

If you would
like to find out more about our in-house participant recruitment service for user testing or market research get in touch on 0117 921 0008 or

About the author: Stacey Hirst is the Digital Marketing Executive at People for Research. She is our content expert and a bit of a geek! You can find her on Twitter or Instagram, engaging with participants and chatting with clients.

About People for Research: We recruit participants for UX and usability testing and market research. We work with award winning UX agencies across the UK and partner with a number of end clients who are leading the way with in-house user experience and insight.

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